| Company information | |
|---|---|
| Company Name | EN.RO RETAIL SRL |
| Registered office address | Via Francesco Caracciolo 13, 80122, Naples |
| VAT number | IT09188861216 |
| Personal data controller | EN.RO RETAIL SRL |
Privacy Policy
This information has been drawn up to make known the principles of confidentiality that regulate the use by EN.RO RETAIL SRL of the data provided by customers, including the data collected through this website. This page describes how the site is managed in relation to the processing of personal data of users who consult it. This information is also provided pursuant to of the GDPR – EU Regulation 2016/679< /span> (Code regarding the protection of personal data) to those who interact with the Web services accessible electronically from the address:https://demetraluxurysuites.com. The information is provided only for this website and not for other websites that may be consulted by the user via links on this site. By visiting this website, you implicitly declare that you have understood and accepted the processing methods described in this privacy policy.EN.RO RETAIL SRL with headquarters in Via Francesco Caracciolo 13, 80122, Naples in the person of its pro-tempore legal representative is the owner of the processing of the aforementioned data, which is carried out at the company headquarters for the purposes set out in this privacy policy, including the purpose of direct marketing in case of consent by the user. The processing connected to the web services of this site is handled only by personnel within the owner company, specifically appointed for processing, and by external persons in charge of occasional maintenance/management operations of this website. The personal data provided by users who send requests for information material or who subscribe to the newsletter are used for the sole purpose of carrying out the service or provision requested. Such data may also be used by the company for the pursuit of the following purposes: a) management of the relationship with the customer; b) carrying out the company’s economic activity; c) other purposes linked to the activity carried out by the company and connected to it (for example, improving the products and services offered, even if not strictly linked to the services requested by the interested party; market research on customer satisfaction, etc.) . If it is necessary to collect data that allows the user to be personally identified in order to provide the latter with a specific service, the user is asked to voluntarily provide the necessary data, which will be processed exclusively for the purposes of providing the service.
Direct Marketing
As specified above, we would like to provide you with information about new products, promotions, special offers and other information that we think may be of interest to you. If you have expressly authorized us to do so by ticking the appropriate flag, we will be able to send you this information by post and by telephone, unless you have specified otherwise during registration. If, at any time, you wish your data not to be used for direct marketing purposes, you can let us know by contacting our customer service via email at the following address info@demetraluxurysuites.com and we will not send you no more commercial communications. If you intend to deny consent to the processing of your data, will never receive any commercial communication and the data you provide will be used exclusively to respond to your request.
Navigation Data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the date and time of the request, the method used when submitting the request, the size of the response file, the numerical code indicating the status of the response given by the server and other parameters relating to the operating system and the user’s IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning, and are deleted immediately after processing. The data could be used exclusively by the Judicial Authority to ascertain responsibility in the event of hypothetical computer crimes against the site.
Cookies
Cookies are data created by a server which are stored in text files on the hard disk of your computer and allow the functioning of this website, the use of a specific functionality explicitly requested by the user or they allow to improve the functioning of this site, such as cookies that make navigation faster or that show the contents of greatest interest to the user based on previous choices. Cookies can be permanent (so-called persistent cookies), but they can also have a limited duration (so-called session cookies). This site uses both persistent and session cookies. Session data are not stored permanently on your computer and disappear when you close the browser. The persistent ones are used to personalize navigation according to the tool used by the user (computer, tablet, smartphone) as well as third-party cookies which are used to analyze site accesses (e.g. Google Analytics) and to allow users to share the contents of the site through social networks (FB) or e-mail (Add This). These cookies are stored permanently on your computer and have a variable duration. The site uses the following cookies in particular:
Google Analytics Cookies Our site uses Google Analytics from Google, Inc., a service offering statistics for measuring and analyzing site performance through the use of Cookies. To consult the privacy policy of the Google Analytics service, visit the page http://www.google.com/intl/en/analytics/privacyoverview.html. For Google’s privacy policies, we report the following address http://www.google.com/intl/it/privacy/privacy-policy.html.)
Google Adwords & Google Remarketing Cookies
The website may use the Google Adwords program and Google Remarketing technology. Both are operated by Google Inc.. The AdWords conversion tracking feature also uses cookies. To help us track sales and other conversions, a cookie is added to a user’s computer when that user clicks on an ad. This cookie lasts 30 days and does not collect or monitor information that can personally identify a user. Users can disable Google conversion tracking cookies in their Internet browser settings. In some cases, cookies can cause problems when logging in or while browsing within your AdWords account. When this occurs, the best way to correct the problem is to clear the cache and cookies saved for your Internet browser. To find out more on click here</ a> https://www.google.es/intl/ it/policies/privacy/. Finally, the user can disable Google Analytics cookies by downloading a specific browser plug-in available at the following url https://tools.google.com/dlpage/gaoptout.Facebook Cookies The site may use cookies from Facebook Inc. to monitor the progress of Facebook Ads campaigns and any remarketing actions. Click here for more information about Facebook’s use of cookies: https: //www.facebook.com/help/cookies/The user can oppose the recording of persistent cookies on his hard disk by configuring the navigation browser to disable cookies. Find out how to disable cookies in the main browsers: Chrome</a >, Firefox</ a>, Internet Explorer</ a>, Safari, Opera. After this operation, however, some functions of the web pages may not perform correctly.
Data Provided Voluntarily by the User
The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site, or filling out the form, involves the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message by part of the customer.
Provision of Data
The user is free to provide personal data contained in the request forms or indicated in specific sections of the website to request the sending of informative material or other communications. Failure to provide them does not make it impossible to obtain what is requested even anonymously. Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access to the database.
Treatment Methods
Your personal data will be processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access. The user always has the right, at any time, to obtain confirmation of the existence or otherwise of data referring to him and to know its content and origin, verify its accuracy or request its integration or update, or rectification (GDPR – EU Regulation 2016/679). Pursuant to the same article, you have the right to request the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, their processing. This privacy policy may be changed from time to time and use of the information collected is subject to the privacy policy in effect at the time of use. This document, published at https://demetraluxurysuites.com, constitutes the Privacy Policy of this website and will be subject to updates published from time to time and bearing the update date.
